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# Sessions & your roadmap

> Book your own counselling sessions, join the calls, and follow the roadmap your counsellor locks in with you — plus your profile and common questions.

> **Info**
>
> **Flow type:** `Agency`  ·  **Product:** Bixa — the student app
>
> If your programme includes counselling, you book your own sessions in a few
> taps — and after your sessions, your locked career plan becomes your
> **roadmap**.

## Booking a session

#### Press Book

From your dashboard's next-step card (or the **Sessions** page).

#### Pick a day

Then pick one of the free **time slots** shown.

#### Confirm

You'll receive an email with the details, and the session appears on your
dashboard with its **join link**.

The **Sessions** page keeps everything in one place: your upcoming sessions
(with join links) and your past ones.

## Attending

On the day, open the join link a couple of minutes early.

> **Tip**
>
> Can't make it? Rebook from the same place — your counsellor is notified
> automatically.

---

## Your roadmap

After your counselling sessions, you and your counsellor agree on your plan —
your **stream** (class 10 and below) or your **courses** (classes 11–12). When
your counsellor locks it in, your **Roadmap** appears.

It shows your chosen direction and the milestones and actions agreed in your
sessions — your personal map for what comes next. It stays available whenever
you log in.

---

## Your profile

The **Profile** page shows the details your organisation keeps about you —
name, class, and whatever else your programme uses. Some fields you can edit
yourself; others are managed by your organisation.

## Logging out

Use **Log out** from the menu. To get back in, open your login link and enter a
fresh code — no password needed, ever.

---

## Common questions

**I didn't receive my login code.**
Give it a minute and check your spam folder. Still nothing? Request a new code
from the login page. If it never arrives, your email may not be registered —
contact your organisation.

**My code stopped working.**
Codes expire quickly for your security. Go back one step and request a new one.

**It says my assessment isn't available.**
Contact your organisation — they'll sort it out for you.

**I lost internet during the assessment. Have I lost my answers?**
No. Your answers save as you go — log back in and continue where you left off.

**Can I retake the assessment?**
No — once submitted it's final. Use the review panel's **Pending** counter
before submitting to make sure you haven't missed anything.

**I can't make my session.**
Rebook from your dashboard or the Sessions page — your counsellor is notified
automatically.

**Where do I find my report later?**
It's always linked from your dashboard, and you can download the PDF any time.

**Can my parent use my login?**
The parent questionnaire is answered through the app as part of your journey —
your organisation will guide you when it's time.