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# Institution Flow — Overview

> How an institution runs StudyHQ's assessment funnel — from inviting students to delivering career reports.

> **Info**
>
> **Flow type:** `Institution`  ·  **Project type:** `Assessment Funnel`
>
> This guide documents the B2B **Institution** flow. It spans two products: the
> **StudyHQ Portal** (where your team works) and **Bixa**, the student app (where
> students take the assessment and view their results).

The **Institution** flow lets a college or coaching institute run a structured
**assessment funnel**: invite students, have them take a career-fit assessment,
and convert assessed students into enrolments — with your team guiding each
student along the way.

Each funnel project runs **one assessment type**: **course recommendation**
(Grades 11–12 — which courses fit) or **stream selection** (Grades 8–10 —
which stream fits). The whole project — the add-student form, the dashboard,
and the enrolment decision — follows that mode.

---

## The two products

#### [StudyHQ Portal — Your team](/documentation/institution/portal-guide-team/getting-started)

Where your team works: set up the funnel project, add students, send
assessment links, track the funnel, and manage each student's case.

#### [Bixa — Students](/documentation/institution/student-guide/signing-in)

The student app, where students take the timed assessment and view their
career report — branded with the institution's own logo.

---

## Key concepts

#### Organisation

The institution itself — its **Type** is `Institution`.

#### Project

A funnel run inside the org — its **type** is `Assessment Funnel`.

#### Student

A person added to the project who takes the assessment.

#### Case

The working record for one student — what your team manages.

#### Assessment

The timed test, taken in Bixa — course recommendation (Grades 11–12) or
stream selection (Grades 8–10), one per project.

#### Career report

The result generated once the assessment is complete.

#### Plan

Your subscription — what it grants (assessment type, enrolment) is what
the project can do.

#### Credits

The currency of your plan — each assessment draws on your balance.

#### Enrolment

The funnel's conversion outcome — recording decisions is granted by your
plan.

---

## Roles

#### Organisation Admin

`org_admin` — **sees** everything in the organisation. **Can** create and
manage projects, edit organisation settings, manage the team, and handle
billing. Full access.

#### Project Admin

`project_admin` — **sees** the whole project. **Can** manage students and
cases, and edit project settings.

#### Member

`member` — **sees** the whole project (read-all). **Can** manage cases in the
funnel: add/edit student data and advance stages.

#### Partner

`partner` — the funnel's **sourcing role**: adds and imports students,
is automatically assigned the cases they create, and **sees** only their
own students' funnel progress.

> **Tip**
>
> Admins and members see **project-wide** totals; a partner sees only the
> students **they added**. This applies consistently across dashboards, lists,
> and the project cards on the organisations page.

---

## The funnel stages

Each student moves through these stages inside a funnel project:

#### Invited

The student has been added and (optionally) emailed an assessment link, but
hasn't started the test yet.

#### Assessing

The student has started the assessment.

#### Assessed

The student completed the assessment and a career report is available.

#### Enrolled

The student has been marked as enrolled — the funnel's conversion outcome.

The project cards on the **organisations** page summarise this as
**Leads · Assessed · Enrolled**.

---

## End-to-end at a glance

#### Set up the funnel

**Portal · team** — create the institution and an **Assessment funnel** project.

#### Add a student & send the link

**Portal · team** — add the student and turn on **Send assessment link** to
email them a secure, personalised link. Their case opens at **Invited**.

#### Student takes the assessment

**Bixa** — the student opens the link and completes the **timed
assessment**. Their stage moves **Invited → Assessing**.

#### Career report is generated

**Bixa** — on completion the student receives their **career report**, and
their stage becomes **Assessed**.

#### Your team works the case

**Portal · team** — your team reviews the report, adds notes, and guides
the student.

#### Record the enrolment decision

**Portal · team** — when the student enrols, record the decision and the
final course (or stream) — the case reaches **Enrolled**, the funnel's
conversion outcome. Recording decisions requires the plan's **enrolment**
grant.

> **Tip**
>
> Add students whenever you like — the funnel and the project-card stats update
> live as each one moves from **Invited** to **Enrolled**.

---

## Browse the guide

**For your team — the Portal**

#### [Getting started](/documentation/institution/portal-guide-team/getting-started)

Sign in, organisations, add an org & project.

#### [Settings, team & billing](/documentation/institution/portal-guide-team/organisation-settings-team-billing)

Branding, roles & invites, plans & credits.

#### [Project settings](/documentation/institution/portal-guide-team/project-settings)

Time limit, student form, workflow, courses.

#### [Dashboard](/documentation/institution/portal-guide-team/dashboard)

Funnel metrics and trends.

#### [Students](/documentation/institution/portal-guide-team/students)

Add students, send links, record enrolment.

#### [Cases](/documentation/institution/portal-guide-team/cases)

Track every student to enrolment.

**For students — Bixa**

#### [Signing in](/documentation/institution/student-guide/signing-in)

The assessment link & email-code sign-in.

#### [Your dashboard](/documentation/institution/student-guide/your-dashboard)

The three-step journey.

#### [Taking the assessment](/documentation/institution/student-guide/taking-the-assessment)

Start screen, timer, pause & resume.

#### [Your career report](/documentation/institution/student-guide/your-career-report)

Strengths, course fits, careers.

---

## Support

For onboarding or questions about the Institution flow, contact the StudyHQ team
at [support@studyhq.com](mailto:support@studyhq.com).